Refund and Returns Policy2026-10-31T17:28:37+00:00

Tribe South

Refund & Returns

Change of Mind / Wrong Size

We do not accept returns based on a “Change of Mind”

Because every item is custom printed on demand just for you, we cannot accept returns if you order the wrong size, color, or change your mind.

Damaged / Defective Items

100% Free Replacement.

If your item arrives damaged, misprinted, or defective, we will send a free replacement. You must notify us within 7 days of delivery and email a photo of the damaged item.

Dissatisfied With Product

All returns are subject to a 25% restocking fee per package.

Returns are accepted only under the following conditions:

The return must be received by Tribe South within 7 days of the confirmed delivery date.

The returned item must be unworn and in new condition.

If returning, we will refund your payment after receiving the item.

Once we receive your items, if they are still in new/unused condition, we will issue you a refund.

Shipping

Customer is responsible for paying shipping charges.

All returns must be shipped back to us within 7 days of receiving your order, at the customer’s expense. Merchandise must be unworn to qualify for a return.

In order to make a return, first email chief@tribesouth.com then send to: 4019 Brackenberry Dr., Anderson, SC 29621

Frequently Asked Questions

My package is lost. What do I do?2026-10-31T17:25:31+00:00

If tracking has not updated for several days and it is past your estimated delivery date, contact us within 3 weeks. We will review the tracking data with the carrier and arrange a free replacement if it is deemed lost in transit.

How do I prove my item is defective?2026-10-31T17:25:47+00:00

Simply take a clear, well-lit photo of the defective area (e.g., misprint, tear, bad stitching) and the entire garment laid flat. Submit it via our form or email it to chief@tribesouth.com.

Why can’t I exchange for a different size?2026-10-31T17:26:01+00:00

Tribe South operates on a sustainable, made-to-order model. We don’t hold inventory in a warehouse. When you order, your specific item is printed just for you. Because of this, we cannot restock or exchange items based on size preferences.

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